ZB
Zibuyile B
1 reviews | Active since Sept 2018
02 Jul 2024, 10:19
Pedros Poor service
I reported a complaint about poor service that i recived from one of the pedros branches and wrote a complaint on the website , i recived feedback of 3 emails and one was closing my case without any consultation or feedback , how can a matter be resolved within 5minutes and closed without reaching out to the person that had a issue. Its not only the pedros branches that has poor services but it seems like the company as a whole has a issue with customer service.
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Pedros Chicken's replyOfficial
05 May 2026, 09:37Hi Zibuyile B.,
Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration caused by the handling of your complaint. Your feedback is invaluable as it helps us improve our service across all branches.
To better assist you and understand the situation further, please provide more details at www.pedroschicken.co.za/contact. We want to ensure that your concerns are addressed effectively.
Warm regards,
The Pedros Team |AT
Pedros Chicken's reply05 May 2026, 09:37
Official
Hi Zibuyile B.,
Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration caused by the handling of your complaint. Your feedback is invaluable as it helps us improve our service across all branches.
To better assist you and understand the situation further, please provide more details at www.pedroschicken.co.za/contact. We want to ensure that your concerns are addressed effectively.
Warm regards,
The Pedros Team |AT