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Silindile M

1 reviews | Active since Nov 2016

26 Oct 2023, 21:29

Pedros Phoenix Plaza -Ran by an Amateur bunch of *******

******* charged my bank card.Sent notifications with Time of delivery but an hour 10min later no delivery done but recieved an email to rate their delivery service.When I called the restuarant a Rude Male by the name of Sphiwe Khoza who claimed to be a Manager told me theres no food that will be delivered to me infact I should be more worried about how I will get my money back as it was an online payment.I advised him it was the last money I had as it is a day before my payday and I am hungry and I need the food or a refund he said I have a problem of not listening as he told me there is no refund that I will get nor will I get a delivery.He then hung up on me.

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Replies (1)
Pedros Chicken
Pedros Chicken's reply27 Oct 2023, 08:01
Official
 Hi Silindile M,
Thank you for contacting customer care. Please note that one of our representatives will be in contact with you.
Apologies for the bad experience you had with our brand.
Regards
Pedros Familia |AT