MM
Mickaal M

1 reviews | Active since Jan 2020

14 Sept 2024, 21:03

Pedros overport Durb...

Pedros overport Durban I have gotten the full mean which cost R209 When I got home to eat the meal The garlic rolls were stale , I then took the stale garlic rolls back to Pedros overport and spoke to Valencia which is the manager there I did mention to her that this is stale and I as a customer is requesting fresh rolls and my money back for the rolls as per my request as a customer She denied that and gave me her way or the high way She said she can either give me a refund or fresh rolls I told her I am the customer and I am requesting that I get fresh rolls and my money back she did not want to do that this isn't customer service at all she was very rude about everything Please can someone sort this out as I am very frustrated cause I always buy from this Pedros

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Replies (1)
Pedros Chicken
Pedros Chicken's reply16 Sept 2024, 09:10
Official
  Hi  Mickaal Minords,

Thank you for contacting Customer Care.

We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.

Regards,

Pedros Family / HN