NM
Nondumiso M

1 reviews | Active since Sept 2024

11 Oct 2025, 13:57

Pedros Ormonde

Got to the store, placed my order and just after payment I picked up from the menu exactly what I wanted. The lady assisting me told me that once I've paid she can't void or give a refund, I told her that, that is untrue and I'd like to see the manager. Sydney came, no acknowledgement to me as a customer, not a single word to check what the matter is. He processed a refund and gave my money back. Very disgusting service.

0
Replies (1)
Pedros Chicken
Pedros Chicken's reply11 Oct 2025, 17:18
Official
Hi Nondumiso Tsita ,

Thank you for contacting Customer Care.

We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.

Regards,

Pedros Family / ZM