PEDROS LENASIA STRIKES AGAIN!

Pedros Lenasia strikes again. At this point I am starting to think that Pedros Lenasia has a personal vendetta against me. I refuse to believe that the stupid store honestly ****s up every single person's order, so clearly the store has an issue every time they see my name and address!!!! My first order attempt was around 18:30, the order went through, and I approved the payment ton my side, 15 minutes later, I realised I haven't received a confirmation email, to which I go online and realise there is no order history for today. I then try to order which takes me a good 35-40 minutes because the system was having technical glitches, cool I am not even upset about that....the worst is yet to come. 19:20 I successfully place my order; it is fully paid for online; I wait for a good 55 minutes, and I realise the store will be closing at 21:00 so I start to panic because at this time it is around 20:15, so I decide to call the store. I speak to a lady (whose name I have forgotten) and she says she cannot see my name on her system, she proceeds to ask me what my order was, and I tell her and she says, "the order has been handed over to the driver and is making its way to me". I wait for another 30 minutes now it is 20:45, I call the store again to advise them that I still haven't received my food, the phone is handed to the "manager" by the name of KAMO, who also says she cannot see my order on her system, she can only see "MAYAs" order, I tell her what the previous lady told me, she proceeds to ask around the store if anyone knows what happened to my order. She then comes back to the line and asks for my cell phone number so she can call me back after she traces the driver who has my order. Guess what?? IT IS 21:41 AND MY FOOD HASNT BEEN DELIVERED! MY KIDS ARE HUNGRY AND SO AM I; MY MONEY HAS BEEN TAKEN WHICH MAKES THIS DAYLIGHT ROBERRY NOT TO MENTION I PAID FOR A DELIVERY WORTH R45 WHICH I HAVE NOT RECEIVED. PEDROS HERE IS A SMALL AND FREE PIECE OF ADVICE, IF YOU VALUE YOUR FRANCHISE, YOU WILL DEAL WILL PEDROS LENASIA AND THEIR **** SERVICE BEFORE THEY RUIN YOUR NAME. I am not sure if I have to be another race in order to get proper service from these jack asses because I am sick of this, make no mistake it was the last time I am ordering from Pedro's , I will be making such a huge ****en noise on social media about this because I am ****en tired of the same outcome. I expect a call early in the morning tomorrow, I want my money back and I will not be driving to the mall wasting my damn petrol as always to sort out a mess that was never my fault!! You guys are disgusting sies man! YOU GUYS WILL ALWAYS COME LAST TO YOUR COMPETITORS BECAUSE GUESS WHAT, THEY'RE GREAT WHEN IT COMES TO CUSTOMER SERVICE, WHEN THEY MESS UP, THEY RECTIFY IMMEDIATELY.