Pedro's LENASIA bad services ALL THE DAMN TIME!!!

I am so sick and tired of Pedro's Lenasia and their inconsistency. I have laid a complaint to the store manager via uber eats before, for a missing order which I paid for and never received. I stopped ordering from them for a while because I was honestly done with their horrible service. The meat is sometimes dry even though I select the "basting" option and clearly ask them for extra sauce, which comes at a fee by the way. I realised that they are no longer on uber eats nor are they on Mr D food, so I created a profile and ordered. Firstly, I get a call from them saying their card machines do not work which forced me to drive out to an atm to withdraw money, secondly my order was placed at 17:50 and supposed to arrive at 17:24 according to the SMS I had received. As it is, the time is 18:10, I called them to find out what is happening and the gentlemen I spoke to said that the driver had just arrived at the store, I also proceeded to ask him why my order I had received an email saying that I should rate my order when I haven't received my order, his response was "maybe the driver updated on the app that he just arrived at the store to pick up your order"...at this point, I do not think I will even receive my order and this is why I did not want to pay online because they have also accepted an order from me and then rejected it later when the store was closing ....Pedro's Lenasia and its management is a joke.... whoever the manager is should get fired and someone who actually takes their job seriously should be given a chance because this is pure nonsense!