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Phoenix M

1 reviews | Active since May 2016

06 Jul 2024, 14:28

Pedros: Inconsistent policies

I recently visited Pedro's in Randfontein and had a mixed experience. While the service was amazing and the staff were friendly, there were a few issues that affected our dining experience.

Firstly, the frequent interruptions from beggars were quite bothersome. Within the span of an hour, multiple individuals entered the store, approaching customers for money. Although we donate to charity regularly, we prefer to enjoy our meals without being disturbed. It would be helpful if the management could address this issue to ensure a more comfortable environment for diners.

Additionally, during our visit, we noticed a police officer enjoying Chicken Licken inside Pedro's. While we respect law enforcement, it seemed inappropriate for someone to eat food from another establishment within the restaurant. Consistent enforcement of the policy that only food purchased from Pedro's should be consumed on the premises would be appreciated.

Overall, Pedro's offers great service, but addressing these issues would significantly improve the dining experience for all customers.

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Replies (1)
Pedros Chicken
Pedros Chicken's reply08 Jul 2024, 09:13
Official
Dear Phoenix Moteke,
Thank you for contacting Customer Care.  We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.  Regards, Pedros Family / ZM