Pedro's half chicken paella burnt and served to the customer

Bought chicken paella at Pedro's in Dobsonville mall. I asked for take away because I wanted to have this for supper but I couldn't the chicken was burnt and the rice is not well cooked. This is not the first time I have a bad experience the other time I took my mom out the chicken was so little in a way that you would think someone shared the pieces for themselves but this one is worse... Imagine I bought half chicken only to find it burnt when I get home