1 reviews | Active since Feb 2024
Pedros gave me pei peri chicken instead of mild. Children had running stomach all night
On the 9th October 2024. It was my first time buying from Ormonde. We were two and we decided to buy two full meals for R200 special. We added a rolls and chicken livers. Also to mention that the chicken ordered should be Mild. I got the order as we wanted to check the lady gave us attitude and said everything is packed so we decided to go . as we were sharing the meal the chicken sticker said Mild and that chicken was peri peri hot. When we all eating we were sweating. I through mine in the bin as i do not eat hot things after speaking to the guy at the shop bibi saying he apologize he will rectify our order. Since now we are far he will get the manager to call. My kids were affected the next day they didn't go to school they were running in the toilet through the whole night including my 4 year old. The next day the manager Steven wants to make this about the ladies attitude and missing livers. I did not order peri peri chicken . i don't eat hot things i have an serious operation on my stomach i choose what i should eat. For health reason . he said he wanted a photo . i have no knowledge of photos . the store should have told me to take a photo immediately after calling.. Pedros only cares about their profit and not the peoples choice. They will sell you peri peri chicken and say eat or else loose your money. They did not even supply salad dressing and soviet... I regret ever buying from Pedros even the other chicken was mild but their mild was a bit hot the guy who bought with me was complaining... I've wasted my money. I should have rather added money and gone to Nandos were they know how to treat customers. I was never assisted and the manager said i must come back with my petrol!! Also only for livers n not for the wrong chicken they sold me and said it that he can not help me!!! KFC n Nandos would have asked me to collect at a closeby store but Pedros say they cant help me.. My money went down the drain!!!!!!!
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / SM
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / SM
