PZ
Portia Z
1 reviews | Active since Aug 2017
05 Aug 2024, 16:07
Pedros Eyethu Mall
Why am i refunded an amount of 74.00 for an order that was not fresh ,i have updated all required information on my first complaint .The store served me stale and burnt chips and soggy chicken which was not fresh as i have mentioned the food was not edible at all ,i then resorted to ordering myself KFC much better than the nonsense i received from Pedros Eyethu Mall .Then you have the decency to say you sorry and i must give you another chance ,a chance to sell me stale food again for 204.26 nonsense .If you are running a business there should be no difference in the quality of food from your stores Pedros Wyneberg always delivers fresh food why can you not do the same Soweto Eyethu mall Pedros
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Replies (5)
Pedros Chicken's replyOfficial
06 Aug 2024, 08:54Hi Portia Zulu,
Thank you for contacting Customer Care. We confirm that we are currently investigating the matter and a representative will be in touch with you shortly. Regards, Pedros Family / ZM
Thank you for contacting Customer Care. We confirm that we are currently investigating the matter and a representative will be in touch with you shortly. Regards, Pedros Family / ZM
Pedros Chicken's reply06 Aug 2024, 08:54
Official
Hi Portia Zulu,
Thank you for contacting Customer Care. We confirm that we are currently investigating the matter and a representative will be in touch with you shortly. Regards, Pedros Family / ZM
Thank you for contacting Customer Care. We confirm that we are currently investigating the matter and a representative will be in touch with you shortly. Regards, Pedros Family / ZM
PZ
Portia Z's updateReviewer Update
06 Aug 2024, 16:22To show how you do not read to understand my issue you have directed this to the wrong store .
I Was called by Pedros Emadadeni - very nice manager Mfundo Khumalo thank you.
I am complaining regarding Pedros eyethu in soweto mofolo -please read to understand the below PEDROS SOWETO EYETHU
Why am i refunded an amount of 74.00 for an order that was not fresh ,i have updated all required information on my first complaint .The store served me stale and burnt chips and soggy chicken which was not fresh as i have mentioned the food was not edible at all ,i then resorted to ordering myself KFC much better than the nonsense i received from Pedros Eyethu Mall .Then you have the decency to say you sorry and i must give you another chance ,a chance to sell me stale food again for 204.26 nonsense .If you are running a business there should be no difference in the quality of food from your stores Pedros Wyneberg always delivers fresh food why can you not do the same Soweto Eyethu mall Pedros
I Was called by Pedros Emadadeni - very nice manager Mfundo Khumalo thank you.
I am complaining regarding Pedros eyethu in soweto mofolo -please read to understand the below PEDROS SOWETO EYETHU
Why am i refunded an amount of 74.00 for an order that was not fresh ,i have updated all required information on my first complaint .The store served me stale and burnt chips and soggy chicken which was not fresh as i have mentioned the food was not edible at all ,i then resorted to ordering myself KFC much better than the nonsense i received from Pedros Eyethu Mall .Then you have the decency to say you sorry and i must give you another chance ,a chance to sell me stale food again for 204.26 nonsense .If you are running a business there should be no difference in the quality of food from your stores Pedros Wyneberg always delivers fresh food why can you not do the same Soweto Eyethu mall Pedros
PZ
Portia Z's update06 Aug 2024, 16:22
Reviewer Update
To show how you do not read to understand my issue you have directed this to the wrong store .
I Was called by Pedros Emadadeni - very nice manager Mfundo Khumalo thank you.
I am complaining regarding Pedros eyethu in soweto mofolo -please read to understand the below PEDROS SOWETO EYETHU
Why am i refunded an amount of 74.00 for an order that was not fresh ,i have updated all required information on my first complaint .The store served me stale and burnt chips and soggy chicken which was not fresh as i have mentioned the food was not edible at all ,i then resorted to ordering myself KFC much better than the nonsense i received from Pedros Eyethu Mall .Then you have the decency to say you sorry and i must give you another chance ,a chance to sell me stale food again for 204.26 nonsense .If you are running a business there should be no difference in the quality of food from your stores Pedros Wyneberg always delivers fresh food why can you not do the same Soweto Eyethu mall Pedros
I Was called by Pedros Emadadeni - very nice manager Mfundo Khumalo thank you.
I am complaining regarding Pedros eyethu in soweto mofolo -please read to understand the below PEDROS SOWETO EYETHU
Why am i refunded an amount of 74.00 for an order that was not fresh ,i have updated all required information on my first complaint .The store served me stale and burnt chips and soggy chicken which was not fresh as i have mentioned the food was not edible at all ,i then resorted to ordering myself KFC much better than the nonsense i received from Pedros Eyethu Mall .Then you have the decency to say you sorry and i must give you another chance ,a chance to sell me stale food again for 204.26 nonsense .If you are running a business there should be no difference in the quality of food from your stores Pedros Wyneberg always delivers fresh food why can you not do the same Soweto Eyethu mall Pedros
PZ
Portia Z's updateReviewer Update
06 Aug 2024, 16:28New Ticket Number: 16385
PZ
Portia Z's update06 Aug 2024, 16:28
Reviewer Update
New Ticket Number: 16385
Pedros Chicken's replyOfficial
07 Aug 2024, 08:33 Hi Portia Zulu,
Thank you for contacting Customer Care. We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
we have also noticed that your complaint was sent to the Eyethu Junction in KwaZulu natal, the complaint has been sent to the correct store. Regards, Pedros Family / SM
Thank you for contacting Customer Care. We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
we have also noticed that your complaint was sent to the Eyethu Junction in KwaZulu natal, the complaint has been sent to the correct store. Regards, Pedros Family / SM
Pedros Chicken's reply07 Aug 2024, 08:33
Official
Hi Portia Zulu,
Thank you for contacting Customer Care. We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
we have also noticed that your complaint was sent to the Eyethu Junction in KwaZulu natal, the complaint has been sent to the correct store. Regards, Pedros Family / SM
Thank you for contacting Customer Care. We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
we have also noticed that your complaint was sent to the Eyethu Junction in KwaZulu natal, the complaint has been sent to the correct store. Regards, Pedros Family / SM
PZ
Portia Z's updateReviewer Update
07 Aug 2024, 17:59I have been called by a store manager from eyethu mall (Warren ) who had the audacity to tell me why am i asking for his surname and why did i not drive to the store to bring back an order i complained abount initially on sunday to be contacted wednesday . A customer care agent called me nad i have been awaiting an email from the team since 11am it is now 6pm without any communication from Pedros customer service You mus tbe running a circus . I have received an email that my issues has been resolved and closed Ticket Number: 16385Status: Closed Ticket why is it closed when i have not received any assistance
PZ
Portia Z's update07 Aug 2024, 17:59
Reviewer Update
I have been called by a store manager from eyethu mall (Warren ) who had the audacity to tell me why am i asking for his surname and why did i not drive to the store to bring back an order i complained abount initially on sunday to be contacted wednesday . A customer care agent called me nad i have been awaiting an email from the team since 11am it is now 6pm without any communication from Pedros customer service You mus tbe running a circus . I have received an email that my issues has been resolved and closed Ticket Number: 16385Status: Closed Ticket why is it closed when i have not received any assistance