EA
Elton A
1 reviews | Active since Sept 2024
08 Sept 2024, 18:31
Pedros Durban North
Waited for our order for over an hour and a half from Durban north branch. Phoned branch 4 times with no help at all. Jumped in my car and went down to the branch which is 5min away. The manager on duty was helpless didn’t have a clue what was going on. All the customers in the branch also complaining about waiting ages. What a **** experience with D’Urban North Pedros will never order from them again and I will advise those in my circle not to order either. I will also write a review on hello Peter for all potential customers to stay away. No apologies offered or anything by staff. Pedros Durban North going downhill and have only been operating for a few months. Worst experience ever!
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Replies (2)0
Replies (2)Pedros Chicken's replyOfficial
09 Sept 2024, 08:19 Hi Elton Apelgren,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / HN
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / HN
Pedros Chicken's reply09 Sept 2024, 08:19
Official
Hi Elton Apelgren,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / HN
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / HN
EA
Elton A's updateReviewer Update
10 Sept 2024, 08:37They investigating nothing, they deleted all the complaints queries. Not one phone call or email or message. Shows what Pedros thinks of their customers. I will make it my duty to go after them.
EA
Elton A's update10 Sept 2024, 08:37
Reviewer Update
They investigating nothing, they deleted all the complaints queries. Not one phone call or email or message. Shows what Pedros thinks of their customers. I will make it my duty to go after them.
