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Bukiwe M

1 reviews | Active since Jan 2025

24 Jan 2025, 16:52

Pedros Chicken MTHATHA... I was treated like a piece of ****

The waiter spilled a milkshake on me from the top of my left side to my shoe. I was wet, sticky and a big pink stain on my shirt. She did not ask any apology she gave me an attitude. The waiter name is Abongile Ndamase at Pedros Sutherland Street Mthatha. Instead of asking an apology she asked her colleague to come with a mop. And then another customer who was sitting on the same table with me she asked "why you asked a mop what about the lady you spilled milkshake on her?? The waiter said "come sisi let me clean you" without any apology. I followed her to the back, she cleaned me with a toilet paper which it made the mess even worse. Her Manager came and apologized and suggested that she must go and buy me another shirt. Before the waiter went out she asked for my size I said I'm Medium size. But she came with a bigger size that can not even fit an elephant. I was so hurt I asked her "why the bigger size because I told you my size? She gave me an attitude my matter was not resolved. I was treated like a piece of **** not like a customer. My day was ruined I walked out of Pedros crying, wet, sticky and a big pink stain on my shirt all the way home.

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Replies (1)
Pedros Chicken
Pedros Chicken's reply25 Jan 2025, 02:21
Official
Dear Bukiwe M, Thank you for taking the time to review Pedros. We must sincerely apologise for your recent experience, as this is not the standard we strive for. Please will you take the time to send us your details by following this link www.pedroschicken.co.za/contact, so that we can get in touch with you directly. We look forward to hearing from you. Warm regards, Team Pedros |HN