Pedros Chicken Megacity, Poor service over the call

Pedros chicken megacity, you people are so lazy and have poor service. I ordered full chicken well done. WELL ****ING DONE! called in at 17:10 only to arrive at home to find out that the chicken was done the way I wanted. POOR SERVICE PEDROS Megacity. I have always ordered pedros in umhlanga and I have never had this problem.