Pedros Chicken great concept ****ty service.

Is price and quality more valuable than service? Are the values of we care for our people aligned with the community within which a business trades. Do we care enough to resolve a customers complaint with urgency or do we leave it until it suits our agenda? I find that as Pedro's customer, and until today I am still a customer I have been let down. I was not given a voice so I am of no value then but my voice will be more than valuable in the negative when silently share my experiences around the table with friends and family.