Pedro's Chicken Claremont - All Round Awful

Firstly the service at this branch is shocking, I had to ask to to be served because the cashiers and other frontline staff members were having an argument - this is the third time I'm experiencing this. The cashier Nwabisa assist me but was chewing something and I couldn't hear what she was saying so I had to repeat my self over and over again. I ordered the quarter paella plus pap & cha***laka. The paella came out first but it was ice cold, I asked them to warm it for me but that just added fuel to their current argument. No acknowledgement or apology was given.

Whilst waiting for my order a Muslim family had just received their order and was leaving the store but unfortunately the bag broke and their food ended on the floor a colored lady (staff member) came from outside the store helped this family while the other staff just stood and watched them. The real upsetting part is that the other staff started shouting at this colored lady telling her not to change their food but just change the box because the order will make them pay for this meal. How the hell can you do this to customers???

When I recieved my order I took out the pap and cha***laka to eat so I could eat whilst I walked home but when I started eating it, I found a hair in it. This just ruined my appetite and evening 😡😡😡😡