Pedros cannot handle online orders. Will keep your money randsom.

Massively disappointed in Pedros, not just the Pavillion branch who couldn't be bothered to accept my order, but Pedros as a whole. We placed an order for collection at the Pavillion branch, as I was stuck in an optometrist appointment and we lived a distance, the branch completely ignored the online order, I then called then and pleased for them to please accept the order, the staff member refused saying sorry they are too busy to accent, the online order then expired and it kicked me back to the main screen for it to say that sorry the order was unsuccessful, and I would be refunded shortly. Well Pedros idea of shortly is 5 business days later because later in the evening I received the following sms: "Pedros Pavilion: R 130.97 refund processed. Please allow up to 5 business days for funds to reflect. Order details......" This is pathetic on the part of such a big company, so I must now be out of pocket because your Pavillion branch ignored my online order. If you guys cannot handle online orders then don't do it simple. It's not my fault or my problem your staff are *********** and cannot accept an online order but can accept phone calls. Really bad service.