PEDROS BLUFF IS A DISGRACE
I PLACED AN ORDER ON THE MR D APP AT 19.26 THE STORE ACCEPTED MY ORDER AND SHOWED THAT THE FOOD SHOULD BE DOKE PREPARING MY FOOD BY 20.01 AND DELIVERED BY 20.31. AT 20:35 MY ORDER GETS CANCELLED BY THE STORE WHEN I CALLED TO FIND OUT WHY THE CASHIER (HAZEL) TELLS ME MY ORDER ONLY CAME THROUGH AFTER 8PM WHICH IS BULL**** BECAUSE THEY NEED TO ACCEPT THE ORDER ON THEIR SIDE!!! SHE THEN SAYS THEY ARE CLOSED NOW AND HAVE NO CHICKEN TO SELL AND THAT THERE ARE OTHER CUSTOMERS IN THE STORE FIGHTING WITH THEM BECAUSE THEY TOO PAID AND AREN'T GETTING ANY FOOD!! THEY MONEY HAS BEEN TAKEN FROM MY ACCOUNT BUT NOT RETURNED AND GOD ONLY KNOWS WHEN I WILL GET IT BACK!! I MUST NOW DRIVE TO THE GARAGE TO GET MY KIDS DAMN PIES BECAUSE IT TOOK THEM 1 HOUR TO REALISE THEY DONT HAVE DAMN FOOD TO SELL!!!! CLOSE THIS DAMN PLACE DOWN MAN THIS IS BULL****. ITS NOT THE FIRST TIME AND IM SURE IT WONT BE THE LAST CUSTOMERS HAVE TO FIGHT FOR THEIR ORDERS OR FIGHT FOR THEIR MONEY
Thank you you for reviewing Pedros Bluff. We sincerely apologize for you recent experience with us as this is not the standard of service we aim to give to our customers.
We have escalated your complaint and one of our trusted representatives will be in contact with you to assist you further.
Best regards,
Team Pedros | TZ
Thank you you for reviewing Pedros Bluff. We sincerely apologize for you recent experience with us as this is not the standard of service we aim to give to our customers.
We have escalated your complaint and one of our trusted representatives will be in contact with you to assist you further.
Best regards,
Team Pedros | TZ
