LR
Linganathan R

1 reviews | Active since Feb 2012

31 May 2023, 18:58

PATHETIC SERVICE PEDROS CHICKEN PHOENIX PLAZA

Pedro's Chicken Phoenix Plaza is terrible when it comes to Customer Service. We have been twice let down by ordering food on their app and then waiting and waiting. The app is useless. When you call the staff, they answer the call and leave you hanging. Both times the orders were not processed. This is totally unacceptable as the latest order we are were waiting for over two hours and there is now no supper for my family!

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Replies (1)
Pedros Chicken
Pedros Chicken's reply05 Jun 2023, 09:00
Official
 Hi there,

Thank your for taking the time to rate Pedros. We sincerely apologize for your most recent experience as this is not the standard of service we want to give to our adored customers.

Your complaint has been escalated and of our trusted representatives will be in contact to assist your further.  

Sincerely,

Team Pedros | TZ