JM
JudyCandice M

1 reviews | Active since Jul 2020

05 May 2024, 17:05

Pathetic service at pedros umzinto

I just visited your Umzinto branch and got horrible service. Waited in line to be rudely told there’s no chicken, and I asked what else was available, and asked for her name as she was blocking her name badge, she then began to ask for what I wanted her name and held till slips against it to ensure it wasn’t visible. Then she proceeded to call the manager on site who said he forgot to order chicken and walked away to the back, he then began to speak at the back, and pointed his fingers at us from there as he continued to speak about us. This is honestly the most terrible service we’ve received. As we walked outside in disgust, another person mentioned to us that everyone says the manager is rude. So it seems like it’s a normal thing to treat customers unfairly and rudely.

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Replies (1)
Pedros Chicken
Pedros Chicken's reply06 May 2024, 13:38
Official
Dear JudyCandice Moodley,

Thank you for contacting Customer Care. 
 
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly. 
 
Regards 
 
Pedros Family / MK