NL
Nonhlanhla L
1 reviews | Active since Jul 2011
18 Dec 2023, 11:08
Pathetic Service
I believe Pedro's Chicken only has one leg and three breasts. Why? Well, when I ordered a Viva Meal for takeaway at Pedro's Pine Street, Durban, I was expecting two leg quarters and two breasts. However, to my surprise, the full chicken was cut into four pieces – one leg quarter and three breasts. How does that happen? It feels like we're being taken advantage of!
I reached out to the store, and Manager Smah provided a lame excuse, blaming it on busyness. Unfortunately, when I contacted the customer team, the ticket was closed with no feedback. I'm extremely disappointed in the service provided.
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Replies (1)Pedros Chicken's replyOfficial
18 Dec 2023, 15:18Dear Nonhlanhla Luvuno,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards
Pedros Familia | SM
Pedros Chicken's reply18 Dec 2023, 15:18
Official
Dear Nonhlanhla Luvuno,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards
Pedros Familia | SM
