Paid for food not received

Good day, so i bought a meal at Pedros more than a month ago, after an hour or so they called me only to tell me they dont deliver in my area but my money will be return to me in a 2 to 3 working days, but still nothing, i sent several emails, but no reply, they just forwarding my emails to each other and cc me in it. I have sent an email again still nothing, Marlon Marinus, Rashied Williams, i really hope you see this review, these are the people sending my emails back and front to each other.