Online Order changed to walk in order

I ordered online for Maponya Pedros, wow when I get there my order is not done , the receipt is put aside apperantly the person who was doing it knocked off and I'm given an attitude when I share my bad experience with someone asking me what happend I'm told don't do that please , I paid online now I have to wait long for my order like seriously I'm so disappointed by the service I got from Maponya Pedros