1 reviews | Active since Aug 2016

15 Jan 2025, 09:00

Not worth the money I spent

Purchased a family pack Payella meal at the branch. Cashier was friendly order was taken. Added a large chips to the meal. This doesn't look like a large chip. Waited for my order to be called. It was ignored. My order number was 839, and the customer who had an order after me had gotten their orders. When the lady called 846, asked why she didn't pack and call my number, she couldn't answer. Scrambling to give the order haphazardly with no apologies. Went and complained to the cashier, just saying sorry about that, only to see the way it's was packaged. The sauce is less on the chicken. Pedros, do you call this a large chip? This order has not been touched. I walked out of the store, and the pictures are taken

0
Replies (2)
Pedros Chicken
Pedros Chicken's reply15 Jan 2025, 09:35
Official
Hi there Seema C, We appreciate the feedback on Pedros. We must sincerely apologise for your recent experience, as this is not the standard we strive for. Please will you take the time to send us your details by following this link www.pedroschicken.co.za/contact, so that we can get in touch with you directly. We hope to hear from you soon. Sincerely, Team Pedros |HN
's update15 Jan 2025, 11:02
Reviewer Update
Dear Pedros Team

I have already done so!
I received no feedback.
Your response on the site doesn't mean, that you genuinely solve the customer dissatisfaction.