SH
Shereen H
1 reviews | Active since Aug 2009
23 Jan 2026, 16:09
Not impressed at all
Not impressed at all with the burgers we received today from Pedro's Bonaero Park. I selected basting for all 6 burgers but there was hardly any on the chicken. The chicken itself was dry as well. We have ordered burgers many times and always get decent basting on the chicken, but seems like you guys are taking cost saving to a whole new level.
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Replies (2)
Pedros Chicken's replyOfficial
24 Jan 2026, 07:26 Hi Shereen Hattingh,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / PM
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / PM
Pedros Chicken's reply24 Jan 2026, 07:26
Official
Hi Shereen Hattingh,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / PM
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / PM
SH
Shereen H's updateReviewer Update
26 Jan 2026, 12:23So a phone call from the store from someone that simply says "sorry about that" is your resolution?
SH
Shereen H's update26 Jan 2026, 12:23
Reviewer Update
So a phone call from the store from someone that simply says "sorry about that" is your resolution?