ZS
Zenobia S

1 reviews | Active since Aug 2020

23 Dec 2022, 15:01

No stock but charged for items

If it is possible to rate a 0 I would I placed an order at pedros trade route mall in lenasia and was given a total when I go in to collect my order tell me or sorry there is no rice but charged me for the paella and strips this service is totally unacceptable please do not take customers orders if there is no stock

0
Replies (1)
Pedros Chicken
Pedros Chicken's reply26 Dec 2022, 15:29
Official
 Hi Zenobia,

Thank you for reviewing Pedros Lenasia. We sincerely apologize for you recent experience with us as this is not the standard of service we aim to give to our customers.

We have escalated your complaint and one of our trusted representatives will be in contact with you to assist you further.

Best regards,
Team Pedros | TZ