KP
Kasavan P

1 reviews | Active since Nov 2022

11 Mar 2026, 08:15

No delivery till 9am then cancelled.

Worst ever

Ordered at 18-56pm order was done online payment was made At 20-45 I call and the store is closed After contacting the phoenix branch they got hold of the manager who told them they will contact me .

Yet the Uber on WhatsApp says my order was cancelled.

So why take payment of you can't take orders .

Lease the manger can do is call me and apologise mentioning refund status.

Meanwhile getting home late having hungry kids till 9pm.is not a darn joke . Manager should be replaced with someone competent and have compassion.

0
Replies (1)
Pedros Chicken
Pedros Chicken's reply11 Mar 2026, 14:25
Official
  Hi Kasavan Pillay,

Thank you for contacting Customer Care.

We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.

Regards,

Pedros Family / HN