SH
Sibongile H
1 reviews | Active since Oct 2023
11 Oct 2023, 06:27
No Chicken and No Refund
On the 29 Sept 23 I ordered a Viva Chicken on line at the Banero Pedro's in. Kempton Park then called the store to cancel after realizing that they don't deliver. I was told the order has been cancelled and will be refunded within 24hrs. To date I have not been refunded. When I follow up I'm told different versions of how the cancelation was supposed to be made and I'm told that they will investigate further and call me back. I have sent an email still no response. No response no Refund
Helpful (0)
Replies (2)0
Replies (2)
Pedros Chicken's replyOfficial
11 Oct 2023, 08:47 Hi Sibongile,
Thank you for contacting customer care. Please note that one of our representatives will be in contact with you.
Apologies for the bad experience you had with our brand.
Regards
Pedros Familia |AT
Thank you for contacting customer care. Please note that one of our representatives will be in contact with you.
Apologies for the bad experience you had with our brand.
Regards
Pedros Familia |AT
Pedros Chicken's reply11 Oct 2023, 08:47
Official
Hi Sibongile,
Thank you for contacting customer care. Please note that one of our representatives will be in contact with you.
Apologies for the bad experience you had with our brand.
Regards
Pedros Familia |AT
Thank you for contacting customer care. Please note that one of our representatives will be in contact with you.
Apologies for the bad experience you had with our brand.
Regards
Pedros Familia |AT
SH
Sibongile H's updateReviewer Update
18 Oct 2023, 06:49Good Morning, The Banaro Pedro's called to inform me that I will be refunded and apologised for the incident. I have received the refund. All sorted. Thank You.
SH
Sibongile H's update18 Oct 2023, 06:49
Reviewer Update
Good Morning, The Banaro Pedro's called to inform me that I will be refunded and apologised for the incident. I have received the refund. All sorted. Thank You.