My daughter bought a quarter chicken with a meal, and as she's eating, there is a smell coming from rice

My daughter bought a quarter chicken with a meal, and as she's eating, there is a smell coming from rice. She's already eaten a thigh left with a drumstick. She stood up and told them that the rice is off, the whole manager said sorry about that they took it. She says, "Please give me fresh rice he says we're still cooking it. Pedro's at Jabulani Mall