TG
Tsholofelo G

1 reviews | Active since Mar 2016

12 Nov 2024, 18:54

Missing chicken piece, incomplete order!

Pedro’s Chicken Mams Mall really needs to do better. It’s not the first time they get my order wrong. On Friday 08/11/2024 I ordered the Viva Meal. I specifically asked them to make it half hot and half mild and paid for extra sauce. Need I say I was angry at the fact that no extra sauce was added or that they gave me 1 half mild chicken and the other was a quarter. I paid for a full chicken but only received an incomplete order. It’s not the first time and I’ve raised it with the cashiers but seems like they’re not willing to change their ways.

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Replies (1)
Pedros Chicken
Pedros Chicken's reply13 Nov 2024, 08:17
Official
  Hi Tsholofelo Gafane,

Thank you for contacting Customer Care.

We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.

Regards,

Pedros Family / HN