TM
Tshepiso M

1 reviews | Active since May 2024

25 May 2024, 14:36

*********** Manager & Horrible presentation

Pedros Chicken in Yethu Centre, Mofolo Soweto The manager there is *********** and lacks basic managerial skills. I ordered 3 fully loaded wraps on Uber Eats, what was presented on Uber Eats and what we got were 2 completely different products. Without wasting time we went to the restaurant to have our food exchanged and manager **** to us and told us that the regional manager told him to not exchange our food. He did nothing whatsoever to assist us and kept shooting down every suggestion and solution. I wasted a good R210 on nonsense. Standards at Pedro's has dropped. I'm very disappointed. I think the manager is Wallace or Wayne.

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Replies (1)
Pedros Chicken
Pedros Chicken's reply02 Jun 2024, 12:10
Official
 Dear   Tshepiso Mokoena,
Thank you for contacting Customer Care.  We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.  Regards, Pedros Family / SM 

Best regards,