SQ
Sphindile Q
1 reviews | Active since Nov 2021
20 Feb 2026, 16:00
I'm so annoyed with Pedros
I went to buy Chicken Paella at Pinetown Pedros (half) then I used a card to pay it declined then the cashier said we should try again still it declined then afyer few secomds I received a notification that both transactioms went through but they didn't help me they said it didn't went through, mind you they charged me for 2 meals and I didn't get anything the manager had an attitude, I'm so annoyed I was hungry and I didn't have extra money and they told me to ask "someone" to give me money, imagine!! They failed me...
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Pedros Chicken's replyOfficial
21 Feb 2026, 12:03Hello Sphindile,
I’m truly sorry to hear about your experience at our Pinetown location. It sounds incredibly frustrating, and I understand your annoyance regarding the payment issues and how you were treated. We strive to provide excellent service, and it's disappointing to know we let you down. Please provide more details about your visit so we can address this matter properly. You can reach us at ***/contact.
Thank you for bringing this to our attention.
Best regards,
The Pedros Team | PM
Pedros Chicken's reply21 Feb 2026, 12:03
Official
Hello Sphindile,
I’m truly sorry to hear about your experience at our Pinetown location. It sounds incredibly frustrating, and I understand your annoyance regarding the payment issues and how you were treated. We strive to provide excellent service, and it's disappointing to know we let you down. Please provide more details about your visit so we can address this matter properly. You can reach us at ***/contact.
Thank you for bringing this to our attention.
Best regards,
The Pedros Team | PM