SN
Sinenhlanhla N

1 reviews | Active since Sept 2018

21 Aug 2026, 20:09

I'd give you a zero if I could.

This order is coming from your Newlands branch 21/08/2026 at 17:55 order number 81 . Why is your chicken salad swimming in sauce? I had to throw it out. As a diabetic it's not safe for me to eat just any sauce hence why putting it on the sauce is always preferred. I'm totally disgusted and disappointed in how this was prepared.

Would like a full refund.

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Replies (2)
Pedros Chicken
Pedros Chicken's reply22 Aug 2026, 09:11
Official
Hello Sinenhlanhla Ngcobo,

Thank you for contacting Customer Care.

We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.

Regards,
Team Pedros / NZ
SN
Sinenhlanhla N's update22 Aug 2026, 11:08
Reviewer Update
Someone did call me and advised that your chicken salad is meant to be juicy and next time I should ask for less sauce.

I would really like to attach a picture so you can see this. Unacceptable.