NB
Nompumelelo B

1 reviews | Active since May 2018

12 Dec 2023, 19:30

I want my ****en money

I have just swiped my card and money was debited from my account and it declined the the POS. Now I can't get the food that I ****en paid with my money and being told to pay again. I want my money or my food

0
Replies (2)
Pedros Chicken
Pedros Chicken's reply13 Dec 2023, 07:26
Official
Dear Nompumelelo,  
 
Thank you for contacting Customer Care. 
 
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly. 
 
Regards 
 
Pedros Familia | AT 
NB
Nompumelelo B's update13 Dec 2023, 07:41
Reviewer Update
The nerve that Dolly from Pedros Eyethu Lifestyle had to us to swipe again for the purchase, we bought food at 18:40 and we were advise d that the money willbreverse back the we waited. We left that shoo at 21:01 and I had my toddler and an infant with me and none of that mett3red ti them, nit even offering a drink since we had to wait for ****** 3 hours

Back and forth took place and they called the franchise owner which is Mr Khan who didn't even give a dime but had guts to tell me that they wouldn't ***** my R159.99. If this happened to a direct race person , the matter would have been resolved immediately.

I have never experienced that bad customer service and to make things worse my full chicken was shot with 1 piece