sM
sizwe M

1 reviews | Active since Jun 2020

12 Jul 2023, 12:19

Horrible service and incompetence

Good morning Sizwe

We received your complaint regarding the chicken size, firstly we apologize. Unfortunately, we as a store have no control over the sizes of chicken and only the quality of it. We have taken your complaint up to the head office to ensure that this does not happen again to you or anyone else.

We know that this affects the experience you had with us, but we assure you that it will never happen again.

Kind regards Mimi

Hi Sizwe

We are very sad to hear that. Do keep well sir.

Kind regards

From: Sizwe Mkhatshwa <***> Sent: Wednesday, July 12, 2023, 2:18 AM To: Mamelodi Square <***> Subject: Re: Customer complaint Show quoted text

Above is the disrespect I was sent from Pedros Management after they served us a bird instead of a full-sized chicken telling me I must pay the same price but they don't control the quality and quantity of their product this proved the level of incompetence of their stuff and disrespect they have for customers.

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Replies (1)
Pedros Chicken
Pedros Chicken's reply19 Jul 2023, 11:28
Official
   Hi there,

Thank you reviewing Pedros Mamelodi Square. Please kindly follow this link www.pedroschicken.co.za/contact so that we may be able to contact you directly. 
Hopefully, we can turn this around for you.

Kind regards,
Team Pedros |AT