Horrible service

I was so disappointed with the Pedro's in Isipingo today. I bought a full chicken and large chips. The service was horrible. It took ages for my order to be done, and when I finally did receive it, the chicken was dry, they didn't even bother to put any ketchup or sauce inside the packet, no salt or spice for the chips, and 1 serviette for a full chicken🚮, Seriously? I am really disappointed. My first experience and definitely the last.