AM
Ade M

1 reviews | Active since Nov 2024

09 Jun 2025, 18:20

Horrible Pedros service

I waited 2hours for my order and when I called to follow up the guy the picked up the phone was soo rude.

I further waited. I ordered a mild flavour with a drink.

After the long wait did they not send a BBQ flavour with no drink??

I wrote them an email they called during work hours and I asked them to call me at 13:00 during my lunch. They proceeded to call 30 minutes later and it wasn't even 12 or the 13:00 I asked for.

I never got refunded for the drink they didn't add to the wrong order.

Service at Pedros n1 city is pathetic.

I waited for days thinking someone would be in touch but nope.

They have moved on and do not care about their customers.

I took a picture when the order arrived

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Replies (1)
Pedros Chicken
Pedros Chicken's reply10 Jun 2025, 08:53
Official
 Hi Ade Mavumengwana,

Thank you for contacting Customer Care.

We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.

Regards,

Pedros Family / PM