Horrible

I am writing to formally follow up on a complaint regarding an order I purchased at Pedros Atredgeville on Saturday

I paid R149 for a full chicken and chips, but when I arrived home and opened the package, I discovered that I had been given only half a chicken.

I attempted to contact the store several times by phone, but unfortunately, no one answered. I then tried to seek assistance through Pedros' official TikTok page and also sent an email to the customer complaints department, but I have not received any meaningful assistance or resolution.

I find this extremely disappointing, especially because I have made several attempts to resolve the matter directly and through your official customer-service channels.

I would appreciate it if this matter could be investigated and resolved. I would also like feedback on what steps will be taken to address my complaint and ensure that customers receive exactly what they have paid for.

I am able to provide proof of payment, the order details, and any other information required. I look forward to your urgent response