Horrible Experience- Do better Pedros long street

I was at your Cape Town CBD branch and ordered 3 meals and when i got home only 2 meals were in the take away bag. Due to your staff taking my slip after i collected my order there is no proof of my visit other than on my bank statement.

I tried calling the branch however nobody answered.

I then visited the store on the on the 20th December and spoke yo a manager by the name of Thomas and he basically told me that because i am coming to complain 2 days later about the missing meal he can do nothing for me.

This is really bad service i mean i paid for this food its not like im expecting something for free.

The team in your branch really needs upskilling on how to resolve problems like this.

After this experience i must say it leave a very sour taste in my mouth about your brand.