Horrible customers service

I was so happy that a Pedro was opened in Ontdekkers Rd but did not expect horrible customers service. I called to collect t and upon my arrival I saw it was full so I expected to wait a bit but with the hope that my order will be done shortly.

I was assisted by Sibusiso (who did not have a name tag on), I was able to get his name from the colleges that were busy calling his name.

So after paying I ask how long must I wait and he tells me I must relax as some people have been there for more than an hour so I explain to him that I called coz I did not want to wait long so he can not tell me that, I humble step aside, then my order gets prepared as i come close he give my order to a lady that's calling out order that time I'm not even steps away from him, found that so petty.

I then asked him so the lady must walk past him to give me my order why doesn't he just hand me the order. So he did but you could see he was really irritated probably swearing inside...so unprofessional and horrible service

Order number 47 20.May 2025 @6:41PM