Heartbroken Pedros *****

The 24th of April 2024 I placed an order online for delivery on your app, at 12:55 by 14:30 I still did not receive my order. I had to make a phone call just to get told my order cannot be found. I went into the store and showed everything and that I paid. They pitched at my house after 3 and the driver almost gave me the wrong order if I did not check.

This was NOT the first scenario, multiple times I order the double up WITH chips and receive the burgers ONLY! I had to phone and ask where my chips is!

The previous time the driver never pitched with it. How disappointing 😞

Another scenario the order came so late and the chips was cold.

I DO NOT APPRECIATE THIS TYPE OF SERVICE!!! AND WHAT'S WORSE IS THERE IS NO FEEDBACK FROM HEAD OFFICE! NO APOLOGIES I.E. A COLD DRINK/ EXTRA FOOD/VOUCHER NOTHING! IN PLACE TO RECTIFY ERRORS!

I would love to hear your feedback and how you're going to RECTIFY these matters!?! Is my money not as important as the next person's money? If I gave my customers this type of service I would have NO customers left!!

An email with solutions would be appreciated!