Gross service

I am disgusted by the service I received at Woodmead Pedros. I place an order for 40 meals 3 days in advance to give them enough time to prepare. I was personally spoke to the manager daily confirming the orders, date and collection time but when I got there, the staff just started preparing the food at the time of collection. It was a closing party ceremony and as a result of all this incompetency by Hendrik, a colleague missed her flight and on top of the order was incomplete. 2 chips and a 1/4 chicken were missing.