Frustrated with Pedro Promenade

Extreme disappointed in the costumer service from Pedro’s promenade. On sat I placed an order with Pedro Promenade . Upon arrival from the driver handed the food and I opened it infront of the driver! O then asked the driver where the missing items is he then said there’s nothing he can do about it I need to lay a complain to it’s the store. I then sent a complain as this is items I paid for!!!! On Monday I received a call from Lisa and she asked me about the missing items she then asked me few information which I have given with no hesitation. She then asked old me the manager will contact me later that day. No calls from the manager at all for 3 days. I then decided to contact the store and the person that answered is the person that phoned me I told her I never received contact back from you guys regarding my missing things!!! She then said she will contact the manager as the manager is not in store right now but I told her if I didn’t receive fed back by 2 will contact again. I contacted the store the evening and spoke to someone else not sure about the name. Person said she’ll contact me back never received any call back since Thursdays!!! Nothing was replaced at all at this point I’m frustrated and feel that they *****ing from costumers and customer complaints is not there number one priority. This is things I paid for and not gotten .