CN
Clara N
1 reviews | Active since Jul 2012
05 Sept 2024, 07:58
Expired Greek salad
2 days ago I bought a meal and a Greek salad, online from Pedros (through MrD), from their Wonderpark branch, in the evening (18:38). The lettuce leaves were cream, the tomatoes oozing liquid- clear signs that they were not freshly prepared. I sent a complaint to Pedros yesterday morning- I was at least hoping for an apology or an acknowledgement...guess what....this morning I received an email response saying my complain TICKET CLOSED. How insignificant my complaint was...maybe they have better complaints to deal than a lousy 'off-salad'. I hope somebody gets food poisoning from your food then you will learn to take people's complaints seriously
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Replies (1)Pedros Chicken's replyOfficial
05 Sept 2024, 09:39 Hi Clara Ngobeni,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / SM
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / SM
Pedros Chicken's reply05 Sept 2024, 09:39
Official
Hi Clara Ngobeni,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / SM
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / SM
