MS
Mpumelelo S

1 reviews | Active since Feb 2016

16 May 2026, 09:58

Dissatisfied By Pedros Customer Service

DOBSONVILLE Pedros - Sanele called to update on the order

Date: Fri, May 15, 2026 8:56 PM

Description: Placed an order for delivery around 20:56, received a call at 22:02 from Sanele advising that the order is by the store and I should wait further 30 to 45 minutes and also I must know the store is closed. We requested to understand what does he suggest we do taking into account that its late, he advised he was trying to *help us*. Requested a refund the caller advised because I paid using a card they can't refund Requested advise on how to proceed they hanged up. Recording available for record

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Replies (1)
Pedros Chicken
Pedros Chicken's reply16 May 2026, 10:01
Official
 Hi  Mpumelelo ,

Thank you for contacting Customer Care.

We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.

Regards,

Pedros Family /
KN