MC
Marlon C

1 reviews | Active since Nov 2021

03 May 2024, 16:18

Dissappointed with our food!!!!!!!!!!!!!!!!!!!!!!!

In all honesty this is the third purchase at the Pedros Bonaero Park and it is definitely not like one in Boksburg nor Kempton Park or even Northmead Pedros.

Here they do not have proper client service. The food does not give what it needs too. Today it literally felt like we asked for the food. No extra sauces was given. No serviettes were given nor a straw for our drinks.

This is not the service I would like to receive or in fact anyone else that I know.

We are paying for the food. Was my lunch time not cut short I was going to take the food back and request a refund because I am so so so disappointed.

The wrap had no meat but was loaded with sauce on top of that the cheese had a off taste. It was cold as well.

The burgers requested the one was xtra hot as requested but the other hot tasted more like lemon and herb.

Right now I am a very unhappy customer honestly!

0
Replies (1)
Pedros Chicken
Pedros Chicken's reply06 May 2024, 09:04
Official
Dear  Marlon Cassim,
Thank you for contacting Customer Care.  We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.  Regards  Pedros Family / MK