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Pontsho M
1 reviews | Active since Oct 2019
05 Sept 2025, 13:10
Disrespectful cashier (Mbali) Petros Phumulani mall
I received the most disrespect from an employee named Mbali from Pedros in Phumulani Mall. The lady was not helpful at all. I called in an bought a meal and said I’d collect in a few I got there greeted her and she kept quiet I asked to pay she then said pay in the most disrespectful tone and I asked to make two separate payment and she said she can’t and I told her that she has to make a plan because I don’t have enough on both cash and card to make one payment she yelled to some girl to void and went off to yell infront of clients that I don’t have enough to pay. I’ve never felt so disrespected by a person. This was the most awful experience.
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Replies (1)Pedros Chicken's replyOfficial
05 Sept 2025, 14:06 Hi Pontsho Mekwa,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / ZM
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / ZM
Pedros Chicken's reply05 Sept 2025, 14:06
Official
Hi Pontsho Mekwa,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / ZM
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / ZM
