Disgusting Service

I ordered on the Pedros website and I opted for delivery. They gave me a long list of stores close to me ofwhich most stated no delivery however the Newlands store stated they do deliver so I placed an order for the loaded full chicken paella which was R155.90 and the delivery fee was R45. I made the full payment of R200.90, shortly after making the payment I received a call from Shafric stating they don’t deliver in Kwa Mashu and that I should make means to come fetch my order. I told him I had no car hence I ordered online and opted for delivery, he then told me they don’t deliver so he will need to refund me, when I asked when I’ll receive my funds he stated that it won’t be today but maybe tomorrow. I’m so annoyed and frustrated because the only reason why I ordered food was because I’m hungry and not only that now I’m inconvenienced because I won’t receive my food nor will I receive my money today to order elsewhere. I will never ever buy from yalz store, yal don’t know what great customer service is. I even asked him to transfer my order to their Kwa Mashu branch as that’s closer but he said they are working on it, which I know is bull****. All other stores stated there is no delivery at my address and this one store stated they deliver only for them to take my money and state that they don’t deliver. I’m so appalled and disgusted by yalz customer service and how yal treat customers.