LB
Leandre B

1 reviews | Active since May 2025

20 May 2025, 11:19

Disgusting rotten food

On 20 May I placed an order through MR D Port Shepstone branch. My order was a fully loaded wrap and a cheesy jalapeños wrap with chips.

Sadly when the order arrived you could smell from the wrap that something is off, I decided to call the store to report my issue only to be rudely informed that what I was saying is not true. I was told to contact Mr D as they use fresh ingredients.

Service was pathetic as if I was talking nonsense the lady actually said “maybe it’s the cheese that was off ! “ What a wow selling old food to customers Pedros!!!

Order Number: DFD***Mr D

0
Replies (3)
Pedros Chicken
Pedros Chicken's reply20 May 2025, 11:39
Official
We sincerely apologize for your negative experience. We apologize that our food disappointed you. Please take the time to send us your details by following this link www.pedroschicken.co.za/contact, so that we can get in touch with you directly. We look forward to hearing from you. Warm regards, Team Pedros |ZM
LB
Leandre B's update22 May 2025, 10:37
Reviewer Update
After a call from the customer call centre Andiswa who was very nice I was promised a call from the operations manger till today no call.. service is pathetic I will not be going back
LB
Leandre B's update22 May 2025, 10:38
Reviewer Update
Very sad that you treat your customers this way!!