JM
JAYAPALAN M
1 reviews | Active since Apr 2026
08 Apr 2026, 11:50
DISGUSTING CUSTOMER SERVICE
I purchased a Viva Meal from the Phoenix Plaza on Sunday the 05/04/2026.When I got home and I discovered that both the breast had no wings on it. I went Instore and complained to the Manager and he advised that he was very busy and will look into the matter. They are probably removing all the wings from the breast when you order takeaway .To date I have received no feedback from the Manager or the store. Very dissapointing customer service and customers are being **********.
Customers need to check the orders before leaving the store because the store dont value us as customers.
Helpful (0)
Replies (1)0
Replies (1)Pedros Chicken's replyOfficial
08 Apr 2026, 14:21Hi JAYAPALAN MANICKUM,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / ZM
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / ZM
Pedros Chicken's reply08 Apr 2026, 14:21
Official
Hi JAYAPALAN MANICKUM,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / ZM
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / ZM
