1 reviews | Active since Aug 2017

22 Mar 2024, 18:37

Disgusting and unprofessional customer service

I am highly disappointed with the service of pedros ......

I ordered my meal during lunch time around 12 :27 at Pedro Kine but I never received the order because the driver went to the wrong address and they cancelled my order, now I have to call the store regarding my refund.

When I call the store they keep on dropping the call or talk to each other while I am on the call, this is the highest form of disrespect and unprofessional. This is by far the worst service I have ever received from any store

My order order number is ***4

0
Replies (1)
Pedros Chicken
Pedros Chicken's reply27 Mar 2024, 09:56
Official
  Dear  Mukololo Wa-ha Sinthumule Thank you for contacting Customer Care.  We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.  Regards  Pedros Familia / SM